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MARY WALLACE

    

FREQUENTLY ASKED QUESTIONS

Buying art online is becoming more popular.  If this is your first time you may need to ask some questions or find out about shipping costs, delivery times, etcetera.  Feel free to email me or give me a call at any time. +353868923606
   
Can I commission a painting?      I am happy to discuss your ideas if you wish to commission a painting and will be delighted to hear from you.
                                                         Please get in touch.  +353868923606

Can I pay a deposit?                      A deposit of 10% ( minimum €50 ) will secure any painting; balance to be paid within three months.

Can I pay by instalments?             A downpayment of 30% ( minimum €50 ) with payment of balance in installments over 6 months can be
                                                         arranged. 

Where can I see your work?        All my work can be viewed online or by appointment at my studio in Wexford.  From time to time my work can be  
                                                         seen in various galleries and exhibition spaces. I would be happy to bring a chosen selecion to your home if
                                                         distance is convenient.

Please tell me more about
your medium & techniques?        Read my Artist Statement. It will give you some insight into my inspiration, the media and techniques I employ. 
      
Can I receive news and
invitations?
                                    Yes. Subscribe to my mailing list  to receive updates on new work and invtations to my exhibitions.

Can you design customised
cards and invitations?  
                Yes. I can design and customize cards, invitations and presentations using my artwork. If you have an event 
                                                         or special occasion eg weddings and birth announcements to more formal presentations I am happy to discuss
                                                         your requirements.  

 
DELIVERY & SHIPPING
Delivery

Your order will be processed as soon as possible usually within 48 hours. You will be advised by email when it is dispatched. Most couriers and postal services deliver between 9am and 5pm and may require a signature on receipt.

Tracking your order

You can track your order once dispatched. A tracking code will be emailed to you.

Returns

If for any reason you are not entirely satisfied with your online purchase I will gladly offer you a full refund or exchange if you return the artwork within 7 days of delivery and I am happy with the condition of the returned item.

Please include with your return:

    • the reason for return

    • your name, address

    • email address

    • telephone number

The customer is responsible for the cost of return. I recommend that you use a reputable signed delivery service that ensures you for the full value of the artwork as I am unable to refund any artwork lost or damaged in transit. The parcel remains the customer’s responsibility until it reaches me. Please keep proof of sending.

I have the right to refuse any exchange or refund if the artwork is returned in a condition whereby it is not saleable or is damaged.

This returns policy does not affect your statutory rights.

Privacy

Any information by which you can be identified when using this website and / or all data required by us for processing your order will be treated as strictly confidential and will not be shared with any third parties.